ARTICLE 1-PARTIES AND SUBJECT OF THE CONTRACT
Business parties to this sales contract; Goreme / Nevsehir Central
resident at ” GLOBAL TURKEY TRAVEL.”(briefly referred to as Agent in this contract). Consumer on the other side…………………………………………………………….……… between the subject of this agreement, the agent of the consumer or the provider Dec. globalturkeytravel.com it is the determination of the rights and obligations of the parties in accordance with the provisions of the law on Consumer Protection and the regulation on distance contracts in relation to the sale and delivery of the product/service mentioned below in the booking transactions made electronically from the website or through the call center.
Name, Title, Open address, telephone and other access information of the consumer, agent or provider, basic qualities of the product subject to sale, sale price, including taxes, payment method, etc. all preliminary information about the product/service subject to sale and the exercise of the right of withdrawal and how to use this right, the official authorities where they can communicate their complaints and objections, etc. it accepts and declares that it has been pre-informed by the agent or provider in a clear, understandable and internet environment, confirms this preliminary information electronically and/or by phone or email, and then approves the reservation and contract in accordance with the provisions of this agreement.
2.1-at least thirty percent (20%) of the booking price is charged at the time of Registration.
PAYMENT METHOD PAYMENT INFORMATION
MONEY ORDER PREPAYMENT AMOUNT:
2.2-the consumer is obliged to pay the cost of the service he has purchased to the bank accounts belonging to the agency. In addition, the agent has no responsibility for any payment that the consumer will make outside of the agent’s accounts.
ARTICLE 3-GENERAL PROVISIONS
3.1-the consumer declares that the product subject to the contract specified in Article 1 has read and received all preliminary information about the qualifications of the service, the sale price and the method of payment, as well as the performance, and has given the necessary confirmation in electronic form and in the call center system.
3.2-the agent or provider is responsible for the defective service subject to the contract.
3.3-if the service subject to the contract is used by another person other than the consumer, the agent or provider is not responsible for the failure of that person to accept the performance.
3.4-for the performance of the service subject to the contract, a signed copy of this agreement must be delivered to the agent or provider and its price must be paid by the preferred method of payment. Although the agent or provider has sent the contract in accordance with the relevant regulation and this agreement, the consumer who does not sign or send it back cannot defend that the contract “does not bind itself” on the grounds that it has signed the contract or not, all responsibility is on itself and is obliged to pay the contract price in full.
ARTICLE 4-RETURN PROCESS AND SERVICES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE USED
4.1-the consumer has the right to withdraw within fourteen (15) days from the date of entry into force of this agreement for the performance of the service subject to the contract to him or the person it shows. In order to exercise the right of withdrawal, it is necessary to provide written notification by e-mail for this period. If this right is exercised, 3. an invoice for the service provided for the use of a person or consumer must be submitted to the agency. Within 7 days after the arrival of these documents, the service fee is returned to the consumer. If the original invoice is not sent, VAT and other legal provisions, if any, cannot be returned. The right of withdrawal cannot be used for reservations made 14 days before the date of performance.
4.2 – early booking, Special Period (new year, semester, holiday, etc.) and accommodation purchased during promotional periods cannot be cancelled. However, the agent provides an interview with the hotel and gives the room or equivalent that the consumer receives for accommodation to the availability of the Hotel (New Year, semester, holiday, etc. he knows how to postpone it to a date he sees fit.
4.3-in cases where the Consumer misses the start of the service or does not inform in writing that he will accept the performance later, the agent has the right to cancel all reservations made on behalf of the consumer after 24 hours. In such cancellations, the consumer will not be refunded any fee.
4.4-the agency may partially or completely cancel the services it announces or registers if it deems it necessary, up to 7 days before the beginning. If the consumer does not accept these changes and cancellations, he has the right to cancel his reservation and refund the entire fee he paid within 10 days.Although the consumer does not exercise his right of withdrawal within the period after the validity of the contract, he agrees and undertakes to pay the entire prepayment price to the agent if he cancels it less than 14 days before the date of performance of the service.
ARTICLE 5-CANCELLATION, CANCELLATION, CHANGES
The agent or provider may cancel the contract in cases caused by force majeure or by service providers, hotels to stay or third parties that constitute an obstacle to the start or continuation of the service, despite all due diligence. This should be notified to the consumer as soon as possible. In this case, the consumer has no right to compensation. All services that the consumer does not use are refunded.
ARTICLE 6-MUTUAL RIGHTS AND OBLIGATIONS
6.1-the agent or provider is obliged to notify the consumer of possible cancellation notices as soon as possible.
6.2-agency is in a position to pro